Advanced AI-enabled support for meaningful customer service
Drive better conversations
Maximize agent efficiency
Adapt faster to change
Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support baked right in so customers can reach you via email, live chat, phone, and social media.
Empower your agents to solve customer issues faster with AI tools and workflow automations. A unified workspace also enables faster channel switching and agent collaboration.
Use out-of-the-box reporting and analytics to measure your team's performance and spot recurring customer trends, or customize and build your own.
Before you apply, there are three prerequisites to ensure you qualify:
New Zendesk customer - Previous or active paid customers do not qualify for the Zendesk credit offer, but you can still access our community, events, and training.
Raised outside funding - Angel, Pre-seed, Seed, and Series A rounds are welcomed.
Fewer than 50 employees - At the moment of application
Terms and conditions
Zendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide, and Explore products, for free. Consulting Services, add-ons, integrations, and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this program shall be governed by Zendesk’s Master Subscription Agreement and other applicable policies located on our website.
To quality for the program, you must meet a number of criteria :-
