Scale your business with AI-powered help center tools
Empower your team to be more productive and reduce ticket volumes with AI-assisted knowledge base that offers seamless self-service experiences.
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Help customers help themselves
Enable self-service
Create and publish help center articles that let customers find answers on their own.
Provide automated responses
Scan text across various channels with Answer Bot to suggest relevant articles to your customers.
Make changes in bulk
Update various properties, such as labels and permissions, for multiple articles all at once.
Get detailed reporting
Analyze articles to identify what’s working and what you should write next.
Experience the best in self-service support
Get growing with Zendesk
Reach out to our Zendesk experts to create a plan tailored to your unique business needs
7000+ customers
see a boost in support operations visibility
+60% see an increase
in satisfaction (CSAT)
+50% see increased
agent productivity