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Champions of customer service

Over 100,000 businesses rely on Zendesk software to make customer service experiences better. In fact, you’ve probably used Zendesk before – even if you didn’t know it. We help companies empower their customer service agents, and give them the tools they need to get the job done right. 
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Better software means a better experience

Our software is designed to meet customer needs, set your team up for success, and keep your business in sync.

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The best bets for customer service

Enjoy a small sample of insights and information from our vast library of customer service resources

Friends with benefits

We commissioned our friends Forrester Consulting to conduct a TEI study on the benefits enterprise businesses may realize by deploying Zendesk.

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Improve your business CX appeal

Check out our CX Trends Report and see how your business stacks up against others in your industry.

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Sharpen your skills

Customer service can make or break a business. But not everyone agrees on how to do it well.

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Calculate your ROI with Zendesk

Determining ROI can be tricky. Luckily, we’ve got a tool for that. Check out Zendesk’s ROI calculator to see the benefits of an omnichannel approach to customer support.

Tell us a little more about yourself, and we’ll do the rest:

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Tomorrow’s forecast just got a little bit brighter. Here is where you can expect some reductions.
00% Cost per contact
00% Phone average handle time (min)
00% Chat average handle time (min)
00% First contact resolution (FCR)
Projected ROI 00%
Total cost savings $00

Disclaimer

The above estimates are based on Industry & Zendesk benchmarks with the assumption of using a single, integrated omnichannel solution. These numbers are designed to be only directional in use. Individual results & performance may differ.

Start a free trial of The Support Suite to see it in action.

*Please note, this tool does not include data from our recent CX Maturity report from ESG.

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